Account Features

Pre-Pay and Save Membership

Our Pre-Pay and Save monthly membership package offers the best value for money for regular users. It provides you with a one-stop shop where you can access multiple services from one easy to manage account, without having to do any of the legwork yourself.

Provided that you top up your account with a minimum of £24 every month, you can make 4 service requests per month to our team of concierge managers. This equates to an administration fee of just £6 per request (charged at 15 minute intervals).

We feel certain you will love the difference we can make to your life but if at any time you no longer need our services, all you need to do is contact us and let us know. A 30-day cancellation period will apply.

After you’ve signed up, we can use your preferred contact method – phone, SMS or email – and will always provide detailed confirmation for each request you make, plus reminders of booking arrangements upon completion of request. This will include cancellation policy, booking reference numbers and booking terms and conditions.